The Innovation Bottleneck in the Public Sector and How to Fix It

By Sophie Coates

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Introduction

Government organisations and their suppliers are under increasing pressure to innovate but often struggle to modernise. Based on regular conversations with government leaders, it’s clear this isn’t due to a lack of ambition—but because innovation efforts are often disconnected from day-to-day operations. There’s appetite for change, but too often it’s slowed down by legacy systems, fragmented processes, and unclear accountability.

In this blog, we explore the root causes of these challenges—and how organisations can move from isolated initiatives to a system-wide approach that makes innovation consistent, measurable, and outcome-driven.

Internal Innovation Focus

Many public sector organisations prefer to innovate internally, limiting access to external expertise and scalable solutions. However, organisations like the Ministry of Defence UK have shown that embracing external solutions can drive significant progress.

Budget Constraints

Limited access to innovation funding and complex approval processes create a risk-averse culture that suppresses bold ideas. By embracing external collaboration, as NASA and IWTSD have done, public sector organisations can achieve cost-effective transformation.

Organisational Complexity

Large, hierarchical structures slow decision-making. Implementing cross-department collaboration, such as accelerator programmes, collaboration hubs, and innovation labs, can drive faster results, as NATO DIANA, the SPEED Project, and The Geneva Learning Foundation have proven.

Scheduling Conflicts

Aligning schedules across multiple stakeholders can delay innovation, especially in fast-paced sectors. Small, distributed tasks can make progress more manageable, as shown by the One Big Thing initiative, which successfully engaged civil servants in cross-government change priorities.

Priority Shifts

Political pressures, uncertainty, and leadership changes often shift resources away from innovation. To drive meaningful progress, innovation must be at the heart of operations, not an afterthought or the first thing cut in tough times. The Gates Foundation’s use of Wazoku Crowd to develop resilient crops shows how investing in innovation is crucial for building resilience, preparedness, and long-term success in tackling global challenges.

Out of Scope

Governments and their suppliers often reject new ideas that don’t fit within current objectives or planning cycles. This risk-averse mindset results in missed opportunities. Innovation should always be a priority, even if it doesn’t seem directly aligned with immediate goals. The Global Prize for Innovation in Desalination exemplifies this approach by celebrating disruptive ideas with the potential to reshape industries.

Overcoming the innovation bottleneck

To overcome the innovation bottleneck in the public sector, we must move away from siloed, internal-only solutions to a more collaborative, flexible approach. Pockets of innovation are already emerging globally, and these can grow with external expertise and partnerships with start-ups, scale-ups, and academia. Simplifying funding and approval processes will encourage bold ideas and make innovation more accessible. Through accelerator programmes and small, distributed tasks, cross-departmental collaboration will keep momentum and drive steady progress. Innovation must be a core pillar of government operations, embedded in the culture as essential for overcoming challenges. Public sector openness to new ideas, even those outside immediate goals, is how we unlock breakthrough solutions. While none of this is easy, the potential for progress is vast when we commit fully.

Modernise Innovation Across Government and Defence

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By Sophie Coates

Specializing in transforming Government and Defence sectors through large-scale, fast-paced innovation by combining human and machine intelligence. Focused on building connected collective intelligence programs to drive impactful change.