Organizing for Innovation – Roles and Responsibilities with Special Guests from John Lewis

Improve the success of your innovation program

During this webinar – the fourth in our ‘Organizing for Innovation’ series – we explore the topic of Roles and Responsibilities and how they play a crucial role in the success of any innovation program. Ben Pearson and Alistair Hemmings from John Lewis share their insights and experiences on how they’ve implemented clear roles and responsibilities within their own innovation program, resulting in increased efficiency and productivity.


  • Lisa Jackaman – Director of Customer Accounts at Wazoku
  • Ben Pearson – Voice of Customer Lead at John Lewis
  • Alistair Hemmings – Partner & Development Manager, Voice of Customer at John Lewis