People-Led Improvements at SSCL Transform the Business For a More Innovative Future
In a time of immense change – combining numerous company cultures and transitioning various systems into a single standard operating platform – SSCL needed an innovation platform that could unify the company, allow for inclusive collaboration across locations and ensure a two-way, interactive approach to communication.
SSCL’s business transformation story ensured their company culture focused on people-led improvements and built an award-winning employee engagement programme, putting their people at the heart of the organisation.
With the help of Wazoku’s idea management platform, SSCL:
- Saw more than 400 ideas submitted, engaging over 67% of employees within twelve months, whilst realising tremendous improvement in customer service, facilities and processes
- Ranked 11 percentage points above the UK national average for Innovation & Continuous Improvement in Great Place to Work
- Built a culture of EveryDay innovation throughout its Centres of Excellence
- Won the 2018 IdeasUK award in the People and Organisation category for The SSCL Way
We didn’t just want an innovative tool or a strategy. We wanted to evolve as an innovative organisation. We decided to work with Wazoku because they are a dynamic company and a great cultural fit for SSCL. The Wazoku platform is easy to use and supported our strategy.Rachel Summers, Director of Operational Excellence, Strategy and Transformation, SSCL