People-Led Improvements at SSCL Transform the Business For a More Innovative Future

In a time of immense change - combining numerous company cultures and transitioning various systems into a single standard operating platform - SSCL needed an innovation platform that could unify the company, allow for inclusive collaboration across locations and ensure a two-way, interactive approach to communication.

SSCL's business transformation story ensured their company culture focused on people-led improvements and built an award-winning employee engagement programme, putting their people at the heart of the organisation. With the help of Wazoku’s idea management platform, SSCL:

  • Saw more than 400 ideas submitted, engaging over 67% of employees within twelve months, whilst realising tremendous improvement in customer service, facilities and processes
  • Ranked 11 percentage points above the UK national average for Innovation & Continuous Improvement in Great Place to Work
  • Built a culture of EveryDay innovation throughout its Centres of Excellence
  • Won the 2018 IdeasUK award in the People and Organisation category for The SSCL Way
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We didn’t just want an innovative tool or a strategy. We wanted to evolve as an innovative organisation. We decided to work with Wazoku because they are a dynamic company and a great cultural fit for SSCL. The Wazoku platform is easy to use and supported our strategy.
Rachel Summers, Director of Operational Excellence, Strategy and Transformation, SSCL
 
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