Customer Story: Metropolitan Police Service

The Metropolitan Police Service is the territorial police force responsible for law enforcement in Greater London, an area of 609 miles with a population of 7.4 million.

The Met used Idea Spotlight as a tool for interacting with the public to gain opinions on certain subjects.

Through this process which lasted just over 5 weeks, they gained nearly 30 recommendations on improving processes.

London's Met use Idea Spotlight to consult the public and improve policing.

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