Hear Katriye, Customer Service Assistant at Waitrose's story on:
- Why it is important to her that she collaborate, engage and share her ideas
- Why she believes in change and is passionate about helping to improve Waitrose
- Her favourite part about submitting ideas
- The need for using Wazoku's idea management platform, branded, Partner Ideas
Waitrose is a successful British food retailer, and a part of the John Lewis group. Through the implementation of the company’s Partner Ideas scheme, they saw figures of idea creation skyrocket when they updated their previous Idea Management solution to one powered by Wazoku's Idea Spotlight.
Results include increasing the success of their ideas by 42% and realising more than £3.5M in total savings - including one idea that saves over £167,000 annually by cutting down on the length of till receipts alone. Read the full customer story here.