Anglian Water uses Idea Spotlight to engage with it's 4,000 employees

As the largest water and recycling company in England and Wales, Anglian Water is always looking for ways to improve the organisation and deliver better service to its customers.

It has twelve specific goals in the run up to 2020, the most of important of which are to create zero waste, deliver a 70% reduction in capital carbon, make a positive difference to the communities it serves and achieve 100% customer satisfaction.

Through Wazoku's Idea Spotlight, Anglian Water has:

  • 4,000 office and field-based employees sharing ideas on a single platform
  • Developed a mobile app to allow users to submit ideas on the go
  • More than 30 'Innovation Champions' driving engagement amongst employees

Find out how Anglian Water uses idea management to drive innovation.


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Over the next year we are aiming for at least four key outcomes to have originated from Think Space and hope staff will embrace the new platform, with at least 10 per cent of colleagues contributing ideas. If we meet those targets then we will take Think Space to our customers too, as I am sure they will also be a rich source of ideas.
Steve Kaye, Head of Innovation, Anglian Water
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