Continuous Improvement

customer_story_waitrose

Waitrose Customer Story

Andrea Goodkind

Waitrose is a successful British food retailer, and a part of the John Lewis group. Through the implementation of the company’s Partner Ideas scheme, they saw figures of idea creation skyrocket when they updated their previous Idea Management solution to one powered by Idea Spotlight. In this case study you’ll see how Waitrose: Find out how Waitrose transformed their organisation …

podcast_achieving_continous_improvement_at_scale

Podcast: Achieving continuous improvement at scale

chrishough

In episode 3 of our EveryDay Innovation podcast our leaders at Wazoku speak about how businesses can achieve continuous improvement at scale. Tune into this 20-minute podcast for these highlights and more: Have a listen! Simon Hill, Founder and CEO Bea Schofield, Head of Customer Success The danger of focusing on the next big idea. Listen Now. How Waitrose & …

Thumbnail_Waitrose partner uses ideas scheme

How A Waitrose Partner Uses The Ideas Scheme To Help The Business Innovate

chrishough

Hear Katriye, Customer Service Assistant at Waitrose’s story on: Waitrose is a successful British food retailer, and a part of the John Lewis group. Through the implementation of the company’s Partner Ideas scheme, they saw figures of idea creation skyrocket when they updated their previous Idea Management solution to one powered by Wazoku’s Idea Spotlight. Results include increasing the success …

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Direct Line Group Customer Story

chrishough

To provide an avenue for employees to share ideas, whether around cost-savings, customer or employee experience, and truly be heard, Direct Line Group needed an idea management platform where staff could collaborate on ideas anywhere and anytime.  Their phenomenal success resulted in winning, ‘Best Use of Innovation in Employee Engagement’ at the Engage Awards 2018 and runners up in the ideasUK Awards, ‘People and Organisation’ category.​ Read …

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eBook: 10 Steps from Idea Generation to Implementation

wazoku

Every successfully implemented idea or product is a result of a long and painstakingly supervised innovation process. While principles and methods of idea development are universal for all industries, there is no strict rule regarding the steps from idea generation to implementation. Here are 10 steps that follow the idea management process from idea generation to implementation, including: