Continuous Improvement

customer_story_waitrose

Waitrose Customer Story

Andrea Goodkind

Waitrose Partner Ideas: A platform to foster engagement, collaboration and a culture of innovation Within Waitrose, innovation and ideas are part of the organisation’s DNA for ALL of their 53,000 partners (employees). Waitrose is a one of UK’s leading supermarket brands and is Britain’s largest employee owned retailer. By providing the ability to suggest new ideas for the business and …

podcast_achieving_continous_improvement_at_scale

Podcast: Achieving continuous improvement at scale

chrishough

In episode 3 of our EveryDay Innovation podcast our leaders at Wazoku speak about how businesses can achieve continuous improvement at scale. Tune into this 20-minute podcast for these highlights and more: Have a listen! Simon Hill, Founder and CEO Bea Schofield, Head of Customer Success The danger of focusing on the next big idea. Listen Now. How Waitrose & …

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How A Waitrose Partner Uses The Ideas Scheme To Help The Business Innovate

chrishough

Hear Katriye, Customer Service Assistant at Waitrose’s story on: Waitrose is a successful British food retailer, and a part of the John Lewis group. Through the implementation of the company’s Partner Ideas scheme, they saw figures of idea creation skyrocket when they updated their previous Idea Management solution to one powered by Wazoku’s Idea Spotlight. Results include increasing the success …

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Direct Line Group Customer Story

chrishough

How Direct Line Group generated more than £3.25 million in savings through idea management Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for their customers. They’re one of the leading motor, home and commercial insurers in the UK. To provide an avenue for employees to share ideas, whether around cost-savings, …

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eBook: 10 Steps from Idea Generation to Implementation

wazoku

Every successfully implemented idea or product is a result of a long and painstakingly supervised innovation process. While principles and methods of idea development are universal for all industries, there is no strict rule regarding the steps from idea generation to implementation. Here are 10 steps that follow the idea management process from idea generation to implementation, including: