Here’s an odd challenge to get you thinking. What might the link be between Barcelona, fostering innovation with technological solutions and organisations looking to give the people what they want?
This two-part series will explore the topic of a session I recently gave at a Design Thinking and Business Innovation Summit. The series opens by considering how organisations are using various technology solutions to tackle everything from continuous improvement through to grand challenges. Part two, will take a much more tactical drill down into the growing market of innovation management solutions and who to watch out for, as well as the wider innovation ecosystem and harnessing the crowd to best effect.
From grand challenges to continuous improvement
If your guess to the question was Catalonia’s exiled Independence party’s plans to create a digital government equivalent to Estonia. Then you would be very well informed, but in this case, you’d be wrong. I was in Barcelona just prior to all the recent referendum* to give a session on fostering innovation with technological solutions. As digital technologies reshape the modern world, businesses established in less ﬂuid times are having to make increasingly complex and critical decisions against the ticking clock of change. It is certainly fair to say that most political parties were created prior to the ‘digital first’ times we are all experiencing.
One of the grandest challenges out there for organisations is engagement with stakeholders, be it businesses with customers, governments with citizens or political parties with voters, and technological solutions are having an increasingly influential role in the process. Spoiler alert – this series will not look at social media and internal and external messaging tools that led to whole phenomena of fake news. That is for a later thought piece but given my Barcelona experience, coupled with the almost daily news about this or an equivalent changing of the political landscape I’ll consider this use case. It’s equally applicable for businesses, for considering technological solutions when fostering innovation, whether intended or otherwise. Much of the challenge when an innovative technology comes to market and the mainstream whilst the designers, creators, and thinkers may have one view on how it will play out, when the rubber hits the road it’ll usually be different.
Read the full article on it’s original post at The Future Shapers