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Customer Service Innovation Conference 2018

February 15, 2018 - February 16, 2018

We’re happy to announce that CEO Simon Hill will be a speaker at the Customer Service Innovation Conference in 2018. The event aims to bring together all specialists in Customer Service, with focus on strategic insights, to get an experience in customers’ relationship management and strategies. The event focuses on:

  • Changes in customer behaviour in a digital world
  • Return on customer experience investment
  • How to use customer feedback and data in creating your business strategy
  • Modern approaches in customer service and support
  • Robotics and artificial intelligence in customer service
  • Customer engagement in the digital world
  • Engaging employees at every level to create a customer-focused business

Find out more at the official event site.

Details

Start:
February 15, 2018
End:
February 16, 2018
Website:
https://bcfgroup.eu/?iwevent=customer-service-innovation-2018

Venue

Paris
France + Google Map