A Wazoku Interview: Lucy Jenner

Great companies are built by people and the culture that is created in these organizations is often the difference between success and failure. In this series on the Wazoku blog, we take you behind the scenes at Wazoku, getting to know our diverse, extraordinary team that little bit better.

In this post, we talk to Wazoku’s Operations Manager Lucy Jenner and find out what her first full year at Wazoku has been like. Check out the interview below:

1. What is your role at Wazoku?

I am the Operations Manager at Wazoku. I play a role in ensuring the smooth functioning of various aspects across the company. My responsibilities encompass a wide range of functions including employee onboarding, office management, sales and finance operations, IT and equipment management, and event planning. I am dedicated to maintaining a well-functioning, cohesive, and enjoyable work environment that empowers our employees and contributes to the company’s overall success.

2. Can you share some highlights from your first year at the Wazoku?

One of the most memorable moments of my first year at Wazoku was planning and successfully managing the April kick-off event. It was an event designed to bring our team together, set the tone for the year, and align our goals and objectives. Seeing everyone come together and witnessing the positive energy in the room was incredibly rewarding. Another significant achievement was the successful recruitment of our Operations Assistant, Dennis. Finding the right fit for this role was a great accomplishment and Dennis has proven to be a valuable addition to our team.

3. Can you share examples of how the company has invested in your professional growth and development, and what impact this has had on your career?

I have been trusted with challenging projects such as achieving our Cyber Essentials Plus certification and planning our April Kick Off Event. Both gave me hands-on experience in entirely different areas to help expand my expertise. I’ve also completed some formal training courses around safety in the office and internal auditing of ISO 27001.

4. How would you describe the culture of your team and Wazoku overall?

Within my team, collaboration and working together are paramount. Team members readily assist one another and collectively tackle complex problems, which significantly enhances our productivity. We can also do this whilst having a laugh and enjoying ourselves. Wazoku fosters an environment of transparency and openness, providing employees with the resources and information they need to excel.

5. What initiatives or policies has the company implemented that have helped you maintain a healthy work-life balance, and how have these made a difference for you?

Wazoku offers an unlimited holiday policy which helps me to maintain a healthy work-life balance. It eliminates the need to meticulously budget days off throughout the year and allows for a more relaxed approach to taking time for self-care and relaxation. The unlimited holiday policy promotes employee well-being by encouraging regular breaks, which are crucial for mental and physical health.

6. Given your experiences so far, what excites you most about the future of your career at the company, and how would you describe the opportunities for growth and advancement here?

My journey so far has seen significant professional development, and I’ve taken on various new areas of responsibility, which have greatly expanded my experience and skill set. Specifically, I’m excited about the potential for growth in the field of people operations. It’s an area I’m deeply interested in, and I’m keen to further expand my knowledge and experience in this domain with the support of my team.